DreamSpace MI is a Michigan-based independent contractor-referral and lead-generation service serving Metro Detroit and Southeast Michigan. We currently help homeowners explore concrete coating options and connect with independent contractors; we do not perform installations. We may expand into other home improvement services, such as roofing, bathroom remodeling, and windows, in the future. This policy explains how we handle information associated with our website and homeowner project inquiries.
Information We Collect
When you submit an estimate request, we may collect the information you provide, including:
- First and last name.
- Phone number and email address.
- Property street address and ZIP code.
- Requested home improvement services.
- Project descriptions, timelines, and other information you voluntarily submit through our website forms.
We may also receive information you provide during follow-up calls, texts, or emails. Please do not include sensitive information unrelated to your project inquiry.
Where collected, our website, form, analytics, or service providers may process technical information such as IP address, browser type, device information, approximate location derived from your IP address, referral source, and website usage activity to deliver, measure, maintain, or protect the service. This does not mean that every listed category is collected on every visit.
How Information Is Used
We may use information to:
- Respond to homeowner project inquiries and requests.
- Identify potentially suitable independent contractors.
- Share homeowner inquiries and relevant project and contact information with participating contractors.
- Coordinate estimates and appointments.
- Send relevant service-related communications and manage customer relationships.
- Measure website performance and improve customer experience.
- Improve advertising and marketing effectiveness.
- Prevent fraud, maintain security, and keep business records.
- Address disputes and comply with legal obligations.
Sharing Information With Contractors
By submitting a project inquiry, you authorize DreamSpace MI to share relevant contact information and project details with independent contractors who may contact you about the services you requested. Depending on your project and contractor availability, your inquiry may be shared with one or more participating contractors. Sharing is intended to facilitate contractor referrals, estimates, and related follow-up; it is not permission for unrestricted marketing.
Participating contractors are independent businesses, not employees or installation divisions of DreamSpace MI. They may maintain their own privacy policies and records. Ask a contractor directly about how it handles information, and direct requests about its separately held records to that contractor.
DreamSpace MI may receive compensation for qualified leads or contractor referrals from participating contractors. We do not sell homeowners’ personal information to unrelated businesses for unrelated marketing purposes unless that practice is separately disclosed and legally authorized.
Information may also be disclosed when reasonably necessary to comply with applicable law, a valid legal request, or to protect rights, safety, and the integrity of our services. If our business is transferred or reorganized, relevant records may be transferred subject to applicable law and appropriate protections.
Google Analytics 4
DreamSpace MI currently uses Google Analytics 4, a website measurement service provided by Google, to understand website traffic and how visitors interact with our website. Google Analytics may collect information such as:
- Pages viewed and session activity.
- Browser and device information.
- Approximate geographic information.
- Traffic sources, such as how you arrived at the website.
- Interactions with website elements.
Google Analytics may use cookies and similar technologies to distinguish visits and measure usage. It does not collect personally identifying information directly from our lead forms. Optional Google features such as Google Signals and advertising personalization are not enabled on this website.
You can learn about Google’s practices in Google’s own privacy policy, and you can limit analytics cookies through your browser settings or Google’s available opt-out tools.
Future Advertising and Measurement Technologies
DreamSpace MI may introduce additional advertising and measurement technologies in the future, which may include:
- Google Ads conversion tracking.
- Meta Pixel and related advertising technologies.
- TikTok Pixel and related advertising technologies.
- Other comparable advertising measurement tools.
These technologies are not currently installed on this website. They are distinct from Google Analytics 4, which is currently active and described above.
If additional advertising technologies are activated, we will update this policy to reflect their actual use, including any applicable information-sharing and consumer-choice requirements. Where consent controls are legally required for any active or future tracking, we will implement the required controls before or when those technologies are activated.
Phone Calls, Text Messages, and Emails
DreamSpace MI uses a customer relationship management platform to manage inquiries and communications; our website currently uses ZuOps forms and CRM. DreamSpace MI and participating contractors may contact you by phone, text message, or email to respond to your submitted inquiry, discuss your project, arrange an estimate, or follow up on your request. These inquiry-related communications are distinct from promotional or marketing messages.
Marketing calls or texts that require consent will be made or sent only when legally sufficient consent has been obtained. An estimate request alone does not automatically authorize unrestricted marketing communications. Any separate consent presented in the form governs the communications it describes, subject to applicable law.
You may tell the sender that you no longer wish to receive applicable communications. For applicable automated text messages, reply STOP to opt out; if offered by the messaging service, reply HELP for assistance. Use an unsubscribe link in promotional emails when provided, or call us at (248) 988-0898. Standard message and data rates may apply through your mobile carrier.
Contact participating contractors directly to manage communications they send independently. Opting out of promotional messages does not prevent communications that are legally permitted or necessary to address a request you make, and withdrawal of consent will be honored as required by law.
Third-Party Service Providers
We may use third-party service providers for website hosting and development, forms and customer relationship management, communications, analytics, advertising services when activated, and website security and administration. Our website is currently hosted and developed on Lovable, uses an embedded ZuOps Smart Form and CRM, and uses Google Analytics 4. It also loads fonts from Google Fonts, which involves a connection from your browser to that provider.
Information entered into the embedded form is processed through ZuOps to support your inquiry and referral workflow. Technology providers may process information needed to deliver, secure, and maintain their services. Their own privacy notices and applicable terms may also govern their independent processing. This policy does not promise that third-party systems operate without cookies or technical logs.
Data Security and Retention
We use reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss. No internet-based system or method of transmission can guarantee absolute security.
We retain information for legitimate business purposes, including processing inquiries, coordinating referrals, maintaining records, resolving disputes, preventing fraud, and complying with legal requirements. Retention depends on the purpose and applicable obligations rather than a single fixed period. When information is no longer needed, it may be deleted or de-identified, subject to reasonable backup and recordkeeping needs.
Consumer Privacy Rights and Choices
You may call (248) 988-0898 to request access to, correction of, or deletion of personal information held by DreamSpace MI, or to ask questions about sharing and communications. We may need to verify your identity and clarify your request before acting.
Requests are subject to applicable law, the rights of others, and legitimate retention requirements. Some records may need to be retained for legal compliance, fraud prevention, or existing disputes. Rights vary by jurisdiction; this policy does not restrict rights available to you under applicable law.
You can choose not to submit an inquiry or decline to provide optional information, although missing information may limit our ability to respond or arrange a referral. Information already shared with independent contractors may be held in their separate records; contact them directly for requests concerning those records.
Cookies and Similar Technologies
Cookies are small files stored by a browser. Similar technologies can help a website or embedded service function, remember settings, support security, or measure website usage. Google Analytics 4, described above, uses cookies or similar technologies for website measurement, and our hosting and embedded-form providers may use such technologies as part of the services they provide.
Apart from Google Analytics 4, this policy does not assert that any specific advertising pixel is currently installed. Any future use of optional advertising technologies will be described in an update to this policy, with notices or choices where required by law.
You can manage cookies through your browser settings and delete stored site data. Blocking cookies or similar technologies may affect the website or embedded form. Provider-specific settings, where available, may offer additional choices. This website does not currently operate a cookie-consent banner or preference center; if consent controls become legally required for any active or future tracking, we will identify and implement that requirement.
Children’s Privacy
This website is intended for adults seeking home improvement services and is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, call us so we can review and address it as required by law.
Policy Changes
We may update this policy as DreamSpace MI introduces additional services, advertising platforms, or technologies, or as our practices or legal obligations change. Revisions will be reflected in the effective date shown at the top of this page. Additional notice or consent will be provided when required by applicable law.
Contact Information
DreamSpace MI
Metro Detroit, Michigan
Phone: (248) 988-0898
For information about use of this website and independent contractor relationships, see our Terms of Use.